Shipping Policy
1. Shipping Area
We currently ship only within Jersey.
Orders placed from outside Jersey will not be fulfilled.
2. Production Time
All items are made to order.
Processing times typically range from 1–5 working days, but may be longer during busy periods.
Orders are dispatched only once production is complete.
3. Delivery
Delivery times may vary depending on location within Jersey.
We aim to deliver orders promptly, but delays may occur during busy periods or circumstances outside our control.
4. Delivery Issues
If your order has not arrived within a reasonable timeframe, please contact us.
5. Incorrect Address
Customers are responsible for providing accurate delivery details.
We are not responsible for orders delivered to incorrect addresses provided at checkout.
6. Ownership of Goods
Ownership of goods passes to the customer upon delivery.
Responsibility for the goods transfers once the item has been delivered to the provided address.